If you are sending a feedback invite on an inbound move or a move which does not involve a move consultant, the MoveAide system can now exclude questions relating to the move consultant.
All Posts in “Features & Updates”
New Feature: MoveAide Web Widget
So you have been using MoveAide for some time to collect, manage and showcase your customer reviews. Now what do you do with this arsenal of awesome reviews?
Promote your review page of course!
Previously, you could do so by adding our email banner in your email signature.
And with our newly launched web widget, you can now also showcase your arsenal of reviews on your website.
MoveAide | Email Alert for Feedback Invite Reminders
If you would like to follow up with your customers to increase your feedback response rates, the MoveAide system can now send you an email alert after the first or second feedback invite reminder email is sent out to your customer.
MoveAide | Showcase your reviews on your email signature
Now that you have collected a number of positive reviews and a 5 star rating, you may want to consider adding our dynamic banner to your email signature.
By adding this to your email signature, you can direct your potential customers to your review page on MoveAide. They can read first hand what your other customers are saying and see for themselves your service quality scores.
New feature: Corporate Account Management
Some of you told us how it would be really useful if you could compile your customer feedback results by Corporate Account.
We’ve now made this possible.