Crhistopher Rowan
Submitted Reviews (1)
Submitted Reviews
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My move from Johannesburg to Manila (Carepak delivered in Manila) = November 2017

Review of Carepak Moving & Storage Inc. in Muntinlupa City, Philippines

Carepak had the inbound end of a move from Johannesburg to Manila. Carepak's first "success story" was their helpfulness and clarity in explaining how customs and duty charges had been estimated. I thought the estimate was a little high, and Carepak was successful in negotiating the charges to a lower point. Next, they were patient and flexible as we made a total of three changes to the delivery address. When I learned that my shipment would be released sooner than I had anticipated, I was concerned because I was going to be out of town on the delivery date and Manila was closing down the following three days (November 13 - 15) for the ASEAN conference. Carepak arranged for a few days' temp storage so that I could still carry out my commitment out of town. Special thanks to Customer Service Manager Marina for marshaling all the assistance and accommodating my needs prior to the move, itself. There was good coordination with the crew on the morning of delivery. Crew Chief Sammy and the crew were skillful, polite, and above all, careful in the delivery and a limited unpacking. Everything was delivered in good condition and neatly stowed where we wanted it. The crew moved one large dining room table to another location in the house so that we could place the delivered dining room table there. The crew cheerfully helped me sort through boxes to find an item I wanted to use right away. Sammy & crew did an excellent job!

Date

22 Nov 2017, 18:34

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