View all Japan results

Unigroup Relocation Japan

5
Based on 72 reviews
72 8.9 10 0
87.0
Move
Consultant
92.0
Moving
Crew
88.0
Move
Co-ordinator
89.0
Overall
Experience
Thumb-up 69 users will use this mover again.
Reviews
W1siziisiju0zgm0ogywotvjmjy4mjhhmjawmde2osjdxq

Move from Germany to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Heiderich, S, 01 Sep 2014, 14:51
Moving Service
4.75 10
Move Consultant
4.3
Moving Crew
5.0
Move Co-ordinator
5.0
Overall Experience
4.8
Share
Overall Rating
Thumb-up
3
Report Inappropriate
Report-flag

W1siziisiju1nta0mddkotvjmjy4nmfkztawmdawocjdxq

Move from Canada to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by , 11 May 2015, 13:39
Moving Service
4.933333333333334 10
I had a very split experience on the move. The moving crew in Canada was excellent. The management on the North American side was awful - I had to follow up multiple times on basic requests, I couldn't get an invoice after several requests, and the shipment was delayed by a month - but I wasn't notified of it UNTIL I asked! On the flipside, the Japan side was punctual, quick and courteous. So I am going to rate this move with a rather average grade, but this should be reflective of the originating party, and not the receiving party in Japan. Some of my items were also damaged, but I suppose that comes with the territory.
Move Consultant
2.5
Moving Crew
8.8
Move Co-ordinator
3.5
Overall Experience
4.9
Share
Overall Rating
Thumb-down
3
Report Inappropriate
Report-flag

W1siziisiju1ymvmmtmzotvjmjy4mwrmyzawmdawnsjdxq

Alomost OK

Review of Unigroup Relocation Japan in Tokyo, Japan by Kimura, M, 03 Aug 2015, 12:42
Moving Service
5.833333333333333 10
Move Consultant
5.3
Moving Crew
5.0
Move Co-ordinator
7.3
Overall Experience
5.8
Share
Overall Rating
Thumb-up
3
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvlotvjmjy4mjhhmjawmdbmzcjdxq

Cupertino to Yamato

Review of Unigroup Relocation Japan in Tokyo, Japan by Toshihisa H, 09 Jun 2014, 17:12
Moving Service
5.8999999999999995 10
Both you your staff from US and Japan tend not to care about clothes whether they are polluted by packing or handling by their own dirty hands.
Move Consultant
7.0
Moving Crew
6.2
Move Co-ordinator
4.5
Overall Experience
5.9
Share
Overall Rating
Thumb-up
3
Report Inappropriate
Report-flag

W1siziisiju1ymvkyjjlotvjmjy4mwrizdawmdawosjdxq

Visa application and customs information misleading

Review of Unigroup Relocation Japan in Tokyo, Japan by Joseph, J G, 03 Aug 2015, 11:08
Moving Service
5.916666666666667 10
Unigroup engaged a third party VISA application company, which caused uncertainty on who was managing the process and also delays. We liaised with four contacts at Unigroup throughout the process, UK, Hong Kong, Singapore and finally Japan (our destination). This led to misleading information being given on the documentation required for customs clearance! Only by validating data with the third party did we begin to get a consluive picture we could trust. Before shipping, the surveyor, gave incorrect information in Hong Kong on what was not allowed to be shipped, I personally checked their instructions against the customs regulations myself. ( i got the feeling they refused everything that would cause customs inconvenience for them if shipped, even though we were entitiled to do so). Packing was very good until we discovered some damage to furnitue that must have been done whilst dismantling at origin. Unigroup in Japan were superb, thankfully. Helpful, accurate in information. The guys that delivered the furntiture were punctual, efficient and very caring. We finally arrived at our destination, exhausted and pleased it was all over. Key learnings, get one contact as close to the source as possible, double check information from Unigroup if it sounds odd and make sure you check customs regulations yourself.
Move Consultant
4.5
Moving Crew
9.0
Move Co-ordinator
4.3
Overall Experience
5.9
Share
Overall Rating
Thumb-down
3
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogyxotvjmjy4mjhhmjawmdfkzcjdxq

Move from France to Tokyo

Review of Unigroup Relocation Japan in Tokyo, Japan by DUMAS, L, 01 Dec 2014, 15:17
Moving Service
6.366666666666667 10
Globally I am happy with the quality of the service except that the shipment arrived later than expected and I had no warning about it and it has been difficult to have someone replying to my question about delivery time. But nothing was broken, the moving crew was exceptionnally ontime.
Move Consultant
6.0
Moving Crew
8.6
Move Co-ordinator
4.5
Overall Experience
6.4
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju1zdmxndzjotvjmjy4mmu3zjawmdawmsjdxq

Unigroup Relocation Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Motoyama, N, 18 Aug 2015, 19:18
Moving Service
6.383333333333333 10
Move Consultant
5.5
Moving Crew
9.4
Move Co-ordinator
4.3
Overall Experience
6.4
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvlotvjmjy4mjhhmjawmdbmmyjdxq

Basically good but expensive

Review of Unigroup Relocation Japan in Tokyo, Japan by Atsushi M, 03 Jun 2014, 22:20
Moving Service
6.566666666666666 10
Move Consultant
6.5
Moving Crew
6.2
Move Co-ordinator
7.0
Overall Experience
6.6
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvmotvjmjy4mjhhmjawmde2nsjdxq

China to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Zheng(Hao), C, 01 Sep 2014, 15:05
Moving Service
6.75 10
Move Consultant
7.0
Moving Crew
7.0
Move Co-ordinator
6.3
Overall Experience
6.8
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju1yzg1ntnkotvjmjy4mwrmyzawmdawyijdxq

Shipment was received in a timely manner with great assistance from the coordinators

Review of Unigroup Relocation Japan in Tokyo, Japan by Calaycay, E, 10 Aug 2015, 15:39
Moving Service
6.933333333333334 10
Move Consultant
7.3
Moving Crew
6.8
Move Co-ordinator
6.8
Overall Experience
6.9
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogyyotvjmjy4mjhhmjawmdixyijdxq

Move from Japan to the U.S.

Review of Unigroup Relocation Japan in Tokyo, Japan by Inoue, S, 16 Jan 2015, 02:13
Moving Service
7.083333333333333 10
Move Consultant
8.0
Moving Crew
9.0
Move Co-ordinator
4.3
Overall Experience
7.1
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvmotvjmjy4mjhhmjawmde2nyjdxq

Movement from Texas to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Iseoka. T, 01 Sep 2014, 15:15
Moving Service
7.666666666666667 10
Move Consultant
8.0
Moving Crew
6.0
Move Co-ordinator
9.0
Overall Experience
7.7
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvlotvjmjy4mjhhmjawmdblzcjdxq

Relocation from CH to JP

Review of Unigroup Relocation Japan in Tokyo, Japan by Adrian V, 03 Jun 2014, 13:17
Moving Service
7.966666666666666 10
Both CH and JP portions of the move were handled satisfactorily in terms of quality of service. It was probably my fault not to confirm the firm schedule, but I certainly did not expect 2 weeks to have my goods delivered. I work in the transportation industry, and 2-3 days (max 4 considering pickup/delivery) airfreight transportation on similar routes are the standard. My recommendations: - inform customer of delivery schedule (ETA), as well as unplanned delays - add online track & trace services - work with partners and strive to move faster by air. 2 weeks for EU-JP leg cannot be the norm. Additionally, I do not understand why I was asked to provide a copy of my CH work permit to JP moving team. From JP perspective, I assume I should be legally allowed to transfer personal effects regardless my working status in the origin country.
Move Consultant
9.3
Moving Crew
7.4
Move Co-ordinator
7.3
Overall Experience
8.0
Share
Overall Rating
Thumb-down
4
Report Inappropriate
Report-flag

W1siziisiju1y2mzn2qxotvjmjy4mwrmmtawmdaxmsjdxq

Good help

Review of Unigroup Relocation Japan in Tokyo, Japan by Yamashita, K, 13 Aug 2015, 14:23
Moving Service
7.966666666666666 10
They worked diligently but they were not so friendly.
Move Consultant
8.8
Moving Crew
7.4
Move Co-ordinator
7.8
Overall Experience
8.0
Share
Overall Rating
Thumb-up
4
Report Inappropriate
Report-flag

W1siziisiju1mwjhotg0otvjmjy4mtflyjawmdawosjdxq

I moved the contents of my 4 bedroom home from Sydney to Shizuoka Japan.

Review of Unigroup Relocation Japan in Tokyo, Japan by Poirier, A J, 01 Apr 2015, 16:17
Moving Service
8.116666666666667 10
Every thing happened exactly as promised and exactly when promised. The crew could not have been more helpful. Even showing me how to operate appliances when my kanji failed me. I've had 5 international moves. This one was by far the easiest. Thank You.
Move Consultant
5.0
Moving Crew
9.6
Move Co-ordinator
9.8
Overall Experience
8.1
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvlotvjmjy4mjhhmjawmdexzcjdxq

Overseas move from Japan to Holland

Review of Unigroup Relocation Japan in Tokyo, Japan by Garcia, C, 07 Jul 2014, 15:51
Moving Service
8.266666666666667 10
Benchmark service, extremely efficient and always willing to help in such stressful times for a family.
Move Consultant
5.0
Moving Crew
9.8
Move Co-ordinator
10.0
Overall Experience
8.3
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvkotvjmjy4mjhhmjawmdbknyjdxq

Move from US to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Philippe R, 19 May 2014, 07:47
Moving Service
8.299999999999999 10
Move Consultant
8.0
Moving Crew
9.4
Move Co-ordinator
7.5
Overall Experience
8.3
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogyxotvjmjy4mjhhmjawmdfiosjdxq

International Assignment Frankfurt, Germany to Yokohama, Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by Hoffmann, J, 06 Nov 2014, 16:47
Moving Service
8.35 10
Move Consultant
8.0
Moving Crew
8.8
Move Co-ordinator
8.3
Overall Experience
8.4
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvlotvjmjy4mjhhmjawmdexzijdxq

Perth to Tokyo

Review of Unigroup Relocation Japan in Tokyo, Japan by Kingsbury, N, 08 Jul 2014, 08:04
Moving Service
8.433333333333334 10
Move Consultant
8.8
Moving Crew
7.8
Move Co-ordinator
8.8
Overall Experience
8.4
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju1otqxzty1otvjmjy4m2m4ndawmdawosjdxq

move from Okinwawa

Review of Unigroup Relocation Japan in Tokyo, Japan by GOLDBERG, S, 02 Jul 2015, 01:07
Moving Service
8.433333333333334 10
The expereince was favorable
Move Consultant
7.8
Moving Crew
8.8
Move Co-ordinator
8.8
Overall Experience
8.4
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju1ymvkyty1otvjmjy4mwrizdawmdawnyjdxq

Move to Japan

Review of Unigroup Relocation Japan in Tokyo, Japan by OLGREN, M, 03 Aug 2015, 11:05
Moving Service
8.666666666666666 10
Packing of articles relatively smooth. Seems one box was either lost or put in long-term storage instead of air shipment. Process can be improved. Currently under investigation - expect satisfactory conclusion. Unpack in Japan was done by fantastic crew! Thanks.
Move Consultant
9.0
Moving Crew
8.0
Move Co-ordinator
9.0
Overall Experience
8.7
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogywotvjmjy4mjhhmjawmde5nsjdxq

Salmenius family moves from Japan to USA

Review of Unigroup Relocation Japan in Tokyo, Japan by Salmenius, J, 10 Oct 2014, 05:08
Moving Service
8.683333333333334 10
Move Consultant
8.8
Moving Crew
8.8
Move Co-ordinator
8.5
Overall Experience
8.7
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju1ytm2mdi3otvjmjy4m2m2odawmdawnyjdxq

Tokyo to UK

Review of Unigroup Relocation Japan in Tokyo, Japan by BAGWELL, M, 13 Jul 2015, 14:52
Moving Service
8.883333333333333 10
The surveyor/sales person/coordinator was very helpful in ensuring my move went well and very kindly accommodated an amendment a few days prior to pick up. The moving crew were very efficient in packing and labeling my items with the move coordinator that came with them very helpful at explaining everything that was needed.
Move Consultant
9.0
Moving Crew
8.4
Move Co-ordinator
9.3
Overall Experience
8.9
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvmotvjmjy4mjhhmjawmde0nsjdxq

no stress, very well done, reliable. Tokyo to AMS

Review of Unigroup Relocation Japan in Tokyo, Japan by RUSSOLO, T, 04 Aug 2014, 14:44
Moving Service
8.966666666666667 10
simply the movers you wish to find. always on time, calm but moving fast. didn't put pressure or stress on us but have been patient for decisions and requests.
Move Consultant
9.5
Moving Crew
9.4
Move Co-ordinator
8.0
Overall Experience
9.0
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag

W1siziisiju0zgm0ogvkotvjmjy4mjhhmjawmdbjmsjdxq

relocation

Review of Unigroup Relocation Japan in Tokyo, Japan by Ken K, 13 May 2014, 16:41
Moving Service
9.0 10
Move Consultant
9.0
Moving Crew
9.0
Move Co-ordinator
9.0
Overall Experience
9.0
Share
Overall Rating
Thumb-up
5
Report Inappropriate
Report-flag