Sorry to hear the move didn;t go so well Armin, we will be in touch.
Dear Khun Chadarat, thanks for your feedback. We were sorry to hear about your misfortune and apologise if we came across as not sympathetic. We will be discussing this internally and look forward to helping with the last part of your move.
Thanks for your feedback, will share with the team concerned. If you do use our services again we will make sure we perform better.
Dear Johanna, appreciate your business and thanks for your feedback. Sorry that you weren't totally satisfied but glad nothing was lost or damaged, and hopefully you feel you got value for money. A third day was always on the cards as was communicated to you. We are always looking to improve and will take your comments on board.
As you well know Irma the volume is almost double that which you asked us to quote for, and for that there is a 20% increase in the price. You yourself said that you needed to empty your house because you had not managed to sell everything. Your goods are nicely packed and safe in our warehouse until you choose one of the three options I suggested to you.