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SwiftRelo Limited

5
Based on 48 reviews
48 9.2 10 0
94.0
Move
Consultant
92.0
Moving
Crew
91.0
Move
Co-ordinator
92.0
Overall
Experience
About this moving company
Thumb-up 44 users will use this mover again.
Reviews

From Hong Kong to Philippined

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Trevor H, 13 Aug 2019, 16:43
Moving Service
1.2 10
This company are so unprofessional and thieves. The damaged many parts of my shipment, they dont pack as they meant to (eg box the wrong TV and when damage claimed they were told too). The team lie and cheat, the person that quoted under estimated to gain the work. They were given dates and then changed details . Avoid at all cost and advise all others. The tracking was non existent and when requested information they never responded. Once they have your money you are on your own. For all those leaving HK now find someone else youll regret using this company, THEY ARE THE TRUE MEANING OF A COWBOY OUTFIT
Moving Crew
1.4
Move Co-ordinator
1.0
Overall Experience
1.2
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1

My move Hong Kong to UK

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 16 Mar 2021, 08:15
Moving Service
1.3333333333333333 10
Dirty company, after the goods were collected, they told me there were congestion in shipping and start imposing additional cost and warehouse cost. I didn't pay and they hold my goods in their warehouse for three months, that's totally kidnapping! This company disrespect contract. I ended up collected back the goods and ship with another company. Later, I've found out that i am just the tip of an iceberg, many ppl has fallen into their trap already!
Move Consultant
1.0
Moving Crew
2.0
Move Co-ordinator
1.0
Overall Experience
1.3
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1

SwiftRelo-nightmare experience

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 14 Feb 2018, 09:33
Moving Service
1.5333333333333332 10
I used SwiftRelo to move from HK to US. They are a few thousand HKD cheaper than others. Big mistake. They picked up my stuff on August 10, 2017; my stuff got shipped early November from HK. Their partner in the US, Schumacher only have offices in Los Angeles, CA and New York City, NY. I live in St. Louis, MO, in the midWest. My stuff finally arrived at the Curb of a two-story house on December 23, 2017. The truck driver who drove all the way from California to my home is unable to deliver the piano to the first floor of the house because there are 4 steps from the door, unless i waive the right to claim if any damage occurs to the piano, They made me think Schumacher, the moving company will pay for storage cost; and pulled me into a local storage. It turned out they would not be responsible for anything. I refused. Then the trucker driver took off with my piano in. One month passed; I heard nothing from the company; Called them up, my call went to voice mail. Finally, I was told there would be additional charges, but no specific date of delivery and I was told to deal with HK company. HK company shoved all the responsibility on me and demanded additional cost of $250. Both companies have the attitude: I have your piano; pay. It took 5 months for my household goods to arrive; I had to replace pretty much everything because the moving spans three season from summer to cold US mid-west winter. Now, the piano is still at Schumacher's warehouse. And according to these companies, it is all my fault. If you still want to go ahead, use the Cheaper SwiftRelo; Thank again; potential headaches ahead!
Move Consultant
1.0
Moving Crew
2.6
Move Co-ordinator
1.0
Overall Experience
1.5
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1

My storage experience in Hong Kong

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 07 Nov 2019, 18:38
Moving Service
1.6666666666666667 10
Had a really really bad experience with SwiftRelo. After using them for almost 4 years during my secondment and paying in excess of HKD 120,000 of storage fees, more than 80% of my stored items are either moulded or damaged with majority of them in an usable condition. Their warehouse encountered major water damage during the Typhoon(s), which is very common in Hong Kong, that affected my furniture and they did not offer to do anything at the time other than opening and “drying” my damaged goods. Another company took my items from their storage and shipped to the UK. The picture I have seen when I received my 122 boxes was horrible. I had to dispose majority of my furniture, clothes, shoes with immediate effect. I also couldn’t use my basic Apple products that should have been protected with care! Over the storage fees that I have paid diligently, I now will have to pay disposal charges for recycling damaged furniture and clothes!!! The intention and responsiveness of their staff is ok with minimal or no solution offered. The company itself is far away from being a professional solid one. I AM GENERALLY A VERY FAIR CONSUMER AND BE CAREFUL WITH MY FEEDBACK. IN THIS CASE, I AM VERY VOCAL: PLEASE DO NOT FALL INTO THE SAME MISTAKE I HAVE DONE, I DO NOT RECOMMEND THIS COMPANY FOR LONG TERM STORAGE OF YOUR VALUABLE ITEMS.
Moving Crew
2.3
Move Co-ordinator
1.0
Overall Experience
1.7
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1

Hong Kong to London

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 22 Aug 2019, 15:27
Moving Service
7.166666666666667 10
Hong Kong staff were very good, especially Jon at SwiftRelo. The London agents were less inspiring and had to constantly be chased for information.
Move Consultant
8.0
Moving Crew
8.0
Move Co-ordinator
5.5
Overall Experience
7.2
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4

Move of personal items from Hong Kong to Singapore

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Claire C, 26 Oct 2020, 09:50
Moving Service
7.616666666666667 10
We've chosen a shared container type of shipment from HK to SG. The shipment took less time than expected and everything arrived at our new home within one month. I've reviewed 5 different shipment company overall and SwiftRelo was far the cheapest option. We did not take any insurance and all our items - we had 16 cartons overall - have been shipped to Singapore without any break or damage. I will use Swiftrelo services if any future move and recommend it to you, it's a safe, quick, cheap & good service option!
Move Consultant
7.5
Moving Crew
7.6
Move Co-ordinator
7.8
Overall Experience
7.6
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4

My move from Hong Kong to Sydney

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 20 Apr 2019, 19:33
Moving Service
8.0 10
good
Move Consultant
8.0
Moving Crew
8.0
Move Co-ordinator
8.0
Overall Experience
8.0
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5

Move from HK to Tokyo

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Dan Thi N, 19 Aug 2019, 08:37
Moving Service
8.716666666666667 10
Advantages: very competitive price, staff on time, complimentary delivery of boxes a few days before the moving date, very fast in packing. Everything arrived on time and good state. The Japanese movers were very good. Disadvantages: the quote was above what I presented to the consultant and during the moving day, I was able to take more than expected but you need to be proactive and ask the packing staff. Packing by the staff was done very fast but in terms of efficiency, they did not try to maximize your space. The movers in HK was lazy and instead of unscrewing a few screws of the bed frame, they just broke them. Would recommend if you look for a competitive price and don t have a lot of stuff. Also, if you are ready to get involved and supervise the staff/do some packing by yourself. Yyou need to take the risk that maybe a few things may break if you do not take the insurance (insurance crazy expensive and not good covered). Overall, I was glad with what I paid for.
Move Consultant
8.5
Moving Crew
8.4
Move Co-ordinator
9.3
Overall Experience
8.7
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5

My move from Hong Kong to Bribie Island

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Alec T, 28 Aug 2018, 06:45
Moving Service
9.200000000000001 10
Jon and Piya took all the uncertainty away and made a great experience of an otherwise stressful job of moving countries. thank you Jon ,...thank you Piya I shall be most certainly passing on your contacts to other expat friends alec
Move Consultant
9.8
Moving Crew
8.6
Move Co-ordinator
9.3
Overall Experience
9.2
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5

Hong Kong to Manchester (Hong Kong part)

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 04 Dec 2020, 12:28
Moving Service
9.583333333333334 10
Hong Kong part of my relocation to Manchester had completed yesterday. It's been an excellent experience to use swiftrelo so far. Consultant, moving crew and coordinators are all very helpful and to the point. From punctuality to knowledgeability they are up to professional level I'd expected. On top of that the team lead of the moving crew Mr. Ron Wong arrived my home earlier than expected and finished the move with his team earlier than expected as well (within 4 hours of work). That's really exceeded what I'd expect and that have me tremendous level up in confidence on their work in the second part to come (i.e. delivery in the UK) Overall, I highly recommend swiftrelo to you
Move Consultant
9.0
Moving Crew
10.0
Move Co-ordinator
9.8
Overall Experience
9.6
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5

My move from Hong Kong to Bristol UK

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 12 Aug 2019, 23:53
Moving Service
9.766666666666667 10
Everything went smoothly, staff were efficient and with good attitude. Thank you very much!
Move Consultant
9.8
Moving Crew
9.8
Move Co-ordinator
9.8
Overall Experience
9.8
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5

My relocation from Hong Kong to Australia

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Noriko G, 28 Aug 2018, 15:50
Moving Service
9.783333333333333 10
Survey staff was very good, friendly and explained their process well. No big problems with any staff.
Move Consultant
10.0
Moving Crew
9.6
Move Co-ordinator
9.8
Overall Experience
9.8
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5

My move from Hong Kong to Singapore

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Alvin S, 28 Aug 2018, 17:08
Moving Service
9.783333333333333 10
Move Consultant
10.0
Moving Crew
9.6
Move Co-ordinator
9.8
Overall Experience
9.8
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5

Packaging up HK and getting ready to move to London

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Una B, 03 Aug 2018, 07:22
Moving Service
9.833333333333334 10
I thoguht the moving team were very efficient, friendly, and patient. I was late to arrive on one of the removal days and the team were waiting for me patiently and didn't complain about me being 10mins late. They were very lovely to deal with.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
9.5
Overall Experience
9.8
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5

My move from Hong Kong to the UK

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 21 Oct 2019, 22:55
Moving Service
9.833333333333334 10
I am impressed with SwiftRelo and the packing of my belongings. The careful packing of my mattress with silica meant it did not get damp, I was so happy! Thank you.
Move Consultant
9.5
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
9.8
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5

My move Hong Kong to London

Review of SwiftRelo Limited in Hong Kong, Hong Kong by David S, 24 Sep 2018, 13:59
Moving Service
9.916666666666666 10
The move was absolutely faultless. The consultant and the packing team just brilliant. Nothing was too much trouble. Admin at both ends great. I would recommend, or better still, insist that friends and colleagues use SwiftRelo if they ever have to move.
Move Consultant
9.8
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
9.9
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5

Moving from Hong Kong to Melbourne

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 14 Aug 2019, 12:40
Moving Service
9.916666666666666 10
I am happy with the service I received throughout the entire move. Everyone I dealt with are friendly, efficient and professional.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
9.8
Overall Experience
9.9
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5

My move from London to Hong Kong

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Ambar S, 02 Aug 2018, 17:20
Moving Service
10.0 10
Swift Relo did a fantastic job in helping me and my family’s move from London to Hong Kong. Right from the consultant to the packing crew, I was delighted with their service. They were both polite and efficient and most importantly, all our belongings arrived in the same condition they left the U.K. The team were very helpful in putting everything away as we requested. I would recommend Swift Relo to anyone who is considering a similar international move in or out of HK - you won’t be disappointed.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

My move from Hong Kong to UK

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 04 Aug 2018, 04:38
Moving Service
10.0 10
I have used SwiftRelo Ltd on two occasions for moving household effects from Hong Kong to UK.They are exceptionally good. From the initial estimate to the final delivery,this company takes all the stress out of moving. I wish I had known of them before because they are streets ahead of any other company I have ever used.I have recommended them whole heartedly to friends for their friendliness,competence,professional expertise and reliability. They make the whole process so smooth and straightforward.I cannot praise SwiftRelo too highly.Nor can I fault any single part of my experience with them. From someone ,who has been frustrated and stressed by international movers in the past,I really want to share my positive and sincere appreciation for the excellence of SwiftRelo
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

My move from Hong Kong to United Kingdom

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Rose E, 17 Aug 2018, 00:47
Moving Service
10.0 10
I was very pleased with the overall service that Jon Boag and his Team at SwiftRelo provided in Hong Kong and the shipment arrived safely in the UK on time and with no damage reported.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

Apartment move from Hong Kong to Malaysia.

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Rosemary G, 22 Aug 2018, 10:32
Moving Service
10.0 10
We were moving from the top floor of a village house in the New Territories, HK. Anyone who lives on the top floor with roof garden will know that getting furniture down to street level is a challenge but Swift Relo removers were v. efficient so no problem. At the Malaysia end our shipment was quickly processed and delivered without hitch - no breakages. 😀
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

Domestic Move

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Karen L, 23 Aug 2018, 11:42
Moving Service
10.0 10
Very pleased with the service from SwiftRelo. We were very impressed with the crew in particular who not only worked very hard but did so with a smile! Will definitely recommend and use again.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

Hong Kong to Bangkok

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Chris D, 30 Aug 2018, 08:57
Moving Service
10.0 10
Probably the ebst international move we have had. From contacting Jon in Hong Kong for the first time until delivery in bangkok everything went well. We were moving from Mui Wo, Lantau which adds a bit of complexity to Hong Kong logistics. I reached out to around 5 movers. Swiftrelo was by far the fastest to respond, very quick to respond when contacted, and also cost efficient. Highly recommended.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

My move from Hong Kong to Auckland, New Zealand

Review of SwiftRelo Limited in Hong Kong, Hong Kong by Pete F, 31 Aug 2018, 05:33
Moving Service
10.0 10
This was an exemplary move service for me. Clear, quick communication. Efficient, friendly team. I could not believe how painless and pleasant SwiftRelo made my move! I would use SwiftRelo again in a heartbeat.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5

Hong Kong to New York

Review of SwiftRelo Limited in Hong Kong, Hong Kong by , 24 Sep 2018, 12:05
Moving Service
10.0 10
All went very smoothly and they lived up to their name - Swift! Would be happy to use Swiftrelo again and also recommend to others. Special thanks to crew on day of pack who were very friendly and efficient.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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5