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SAE Asia Co., Ltd (Shanghai)

5
Based on 208 reviews
208 9.3 10 0
92.0
Move
Consultant
93.0
Moving
Crew
93.0
Move
Co-ordinator
93.0
Overall
Experience
Website
Office
+86 21 530198200
Address
No. 1 South Ruijin Road, Building 1, Room 7E Luwan District Shanghai 200023 China
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W1siziisiju5ymnknta5ymniyzeznzixmtawmdawmsjdxq

Shanghai to Brisbane

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. William Fergusson 16 Sep 2017, 15:38
Moving Service
4.516666666666667 10
My shipment was supposed to take 10 days but took 7 weeks. I was required to purchase new business clothes in Australia as a result. When I told that I needed to return to China for business meetings I was also told I would be required to pay storage fees if I was not available when goods were to be delivered. The excuse given for tardy service was Australian customs needed to open all packages to inspect content, however when my belongings arrived they were still sealed by packing tape and it was obvious this had not been opened since leaving China. Chinese office blames Brisbane office and Brisbane office blames China office. No point trying to find out the truth when all parties are full of s**t. Best thing I can do is advise other expats looking for shipping company to look elsewhere. SAE was not vey reliable and not very helpful. After paying 19,500 RMB for Air freight , shipping by sea would have been quicker and less expensive. I will never use ASE again and I will never recommend your company to any one.
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mr. Fergusson,

Thank you very much for sharing your experience with our company on MoveAide.com.

To answer your comments: we do not have an excuse for this exceptionally long transit time.
Not only did we wrongly inform you at the beginning on the transit time (normal transit time should have been approx. 4 weeks and not 2 weeks), but the final transit time was even longer (almost 7 weeks).
The wrong information we initially provided you with was because our removal consultant assumed your shipment would go by Air Mini Move (approx. 2 weeks).
Your shipment was actually processed via Air Freight due to its size (approx. 4 weeks) as Air Mini Move are for smaller volume shipments.
The additional 3 weeks are due to operations and customs clearance delays that can unfortunately happen during peak season (summer is the peak in our industry).

That being said, I hope you can understand that all businesses have up and downs and that the service you received doesn’t define our standards.
High quality service and client satisfaction are our highest priority and we present to you our sincere apologies for not missing on this promise.

We will immediately contact you by email to discuss with you a financial compensation and hope that we will be able to find a satisfactory solution.

Sincere Regards,

The SAE Asia team.

Move Consultant
2.8
Moving Crew
6.8
Move Co-ordinator
4.0
Overall Experience
4.5
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My move from Shanghai to Hong Kong

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Catherine Aledal 11 Sep 2017, 08:01
Moving Service
9.166666666666666 10
Move Consultant
7.5
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
9.2
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Shanghai to London

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Luke Stockley 10 Sep 2017, 21:39
Moving Service
9.583333333333334 10
I started using SAE through a friend recommendation. The document preparation and packing service was very easy and smooth for us. All cargos arrived on time, however due to an unexpected delay of the UK custom, the actual delivery of boxes were much later than planned. I contacted SAE and solved this problem together, during the process, they demonstrated professional attitude and good customer service. Apart from the cargo, I also used SAE/SAE's partner to transport my pet cat from Shanghai to London. I am very satisfied with this service, it was safe and trustworthy without any problems.
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mr. Luke Stockley,
Thank you very much for your nice comments.
It was also a real pleasure for us to working with you.
We wish you a happy time in your new home.
Sincere Regards,
SAE Asia Moving Team

Move Consultant
9.3
Moving Crew
10.0
Move Co-ordinator
9.5
Overall Experience
9.6
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My move from Shanghai to Paris

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Tia JAUSSAUD 09 Sep 2017, 17:37
Moving Service
9.666666666666666 10
We highly recommend SAE moving company. We had used their service twice and we've been extremely satisfied. From move consultant to moving crew all of them provided great services (good advices to prepare the packing, efficient and patient crew movers, good follow up...) Our container arrived on time as specified in the beginning and our goods were delivered in very good condition (nothing damaged !). Great MOVING EXPERIENCE with SAE
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mrs. Tia JAUSSAUD,

Thank you very much for your nice comments.
It was also a real pleasure for us to working with you.
We wish you a happy time in your new home.
Sincere Regards,
SAE Asia Moving Team

Move Consultant
10.0
Moving Crew
9.0
Move Co-ordinator
10.0
Overall Experience
9.7
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sh to UK

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Mike CONNOR 09 Sep 2017, 13:38
Moving Service
9.25 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
7.8
Overall Experience
9.3
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My Move from Shanghai to Montreal

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Brigitte Elie 08 Sep 2017, 04:16
Moving Service
10.0 10
I moved twice with SAE. Once within Shanghai and the other from Shanghai to Montreal and both moves have been so pleasant and painless.
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Ms. Brigitte Elie,

Thank you very much for your nice comments.
It was also a real pleasure for us to working with you.
We wish you a happy time in your new home.
Sincere Regards,
SAE Asia Moving Team

Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Shanghai to Singapore

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Carolyn TAN 04 Sep 2017, 21:49
Moving Service
8.516666666666667 10
Move Consultant
8.8
Moving Crew
7.8
Move Co-ordinator
9.0
Overall Experience
8.5
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Shanghai to Taipei

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Yuen Tat CHAN 25 Jul 2017, 09:52
Moving Service
8.35 10
Moving Crew
8.2
Move Co-ordinator
8.5
Overall Experience
8.4
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5
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Move within SHANGHAI

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Marie-Christine PAJOT 22 Jul 2017, 18:36
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Shanghai to Hohhot

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Shank HU 05 Jul 2017, 14:38
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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local movement

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Mike Lin 19 Jun 2017, 13:35
Moving Service
9.833333333333334 10
Good!
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
9.5
Overall Experience
9.8
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office move within shanghai

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Sarah 14 Jun 2017, 13:40
Moving Service
9.450000000000001 10
very efficient and convenient! just a bit pricey.
Move Consultant
8.8
Moving Crew
9.6
Move Co-ordinator
10.0
Overall Experience
9.5
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China to Singapore

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Chris Dougherty 19 May 2017, 17:37
Moving Service
9.133333333333333 10
Move Consultant
10.0
Moving Crew
7.4
Move Co-ordinator
10.0
Overall Experience
9.1
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Shanghai to Shanghai

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Christophe MARQUIS 08 May 2017, 09:51
Moving Service
9.266666666666667 10
Very helpful except maybe for the kitchen...clearly he got fed up with all the small things and did not want to unpack. Anyhow the overall performance was very good; thank :)
Move Consultant
10.0
Moving Crew
7.8
Move Co-ordinator
10.0
Overall Experience
9.3
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Youxiang Wu's moving

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Zoie ZHOU 08 May 2017, 09:15
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Moving houses in Shanghai

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Danjel RYDEN 23 Apr 2017, 19:04
Moving Service
10.0 10
Very good experience. We were very pleased with everything from the survey to the packing crew. We also realize that using SAE was not the cheapest option available but the professionalism and quality made up for the slightly higher prices and I would use SAE again without hesitation.
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mr. Danjel RYDEN,
Thank you very much for taking the time to share on MoveAide your experience with our company.
Your comments were well received and will help us to improve our quality of service.
Regarding the toilet incident, a compensation was made and the worker debriefed.
If there its anything else we can do, please do not hesitate to contact us.
Thank you,
The SAE Asia team

Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Shanghai to Shanghai

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Amy MCCOLLOUGH 07 Apr 2017, 09:53
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Inside Shanghai

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Ms. Begoña CERECEDA 07 Apr 2017, 08:34
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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from shanghai to hongkong

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Ian Zhou 03 Apr 2017, 13:55
Moving Service
7.8 10
Move Consultant
7.8
Moving Crew
8.4
Move Co-ordinator
7.3
Overall Experience
7.8
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4
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Shanghai - Jevenstedt

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Carsten FIEBING 03 Apr 2017, 13:12
Moving Service
10.0 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Me be from Shanghai to London

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Thomas HENNINGSSON 02 Apr 2017, 18:55
Moving Service
9.75 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
9.3
Overall Experience
9.8
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My move from Shanghai to France

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Guillaume MALCOURONNE 02 Apr 2017, 15:07
Moving Service
8.833333333333334 10
The staff was very good and very professional. Exept 2 things: The crew arrive 45 minutes in advance so I wasn't ready yet. On guy from the crew use my bathroom and let it very dirty
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mr. Malcouronne,

Thank you very much for taking the time to share on MoveAide your experience with our company.

Your comments were well received and will help us to improve our quality of service.

Regarding the toilet incident, a compensation was made and the worker debriefed.

If there its anything else we can do, please do not hesitate to contact us.

Thank you,

The SAE Asia team

Move Consultant
6.5
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
8.8
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Shanghai to Germany

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Stefan Brandes 30 Mar 2017, 19:55
Moving Service
9.933333333333334 10
Move Consultant
10.0
Moving Crew
9.8
Move Co-ordinator
10.0
Overall Experience
9.9
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my move from Shanghai to France (Huningue)

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Palmiro AMADORI 28 Mar 2017, 18:41
Moving Service
10.0 10
Everything went well; from the first enquiry to SAE Shanghai up to the delivery of my goods in France. SAE has given to my small shipment (1.2 m3 in total) the same care as they would have done with large shipments. I was particularly pleased by the patience and kindness of the consultant from Shanghai's office and the efficiency of Shanghai's moving crew. The coordination for the delivery in France (unpacking was not required) was smooth too. Thanks.
W1siziisijuyodjkngzhotvjmjy4mwjhotawmdawmyjdxq

Dear Mr. Palmiro AMADORI,
Thank you very much for your nice comments.
It was also a real pleasure for us to working with you.
We wish you a happy time in your new home.
Sincere Regards,
SAE Asia Moving Team

Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Shanghai to Singapore

Review of SAE Asia Co., Ltd (Shanghai) in Shanghai, China by Mr. Desmond Soh 16 Mar 2017, 19:30
Moving Service
8.566666666666666 10
Move Consultant
8.3
Moving Crew
8.2
Move Co-ordinator
9.3
Overall Experience
8.6
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