Moving Service

Emily Morgan

9.416666666666666 10

I would recommend Relosmart. They fulfilled my expectations in every way :) Thank you Relosmart! Emily

Moving Service

Elliot Scrivener

9.377777777777778 10

All in all a great experience using ReloSmart. From the initial contact through to the shipment arriving in HK, they provided an excellent and efficient service. Thank you!

Moving Service

David Anderson

9.433333333333334 10

Great service in both Shanghai and Taiwan. It took slightly less than 4 weeks door-to-door, but this was mainly due to the Chinese customs bureaucracy (in Taiwan it took less than one day). No missing or damaged items. The crews were very efficient and professional. Recommended.

Moving Service

Brett Winters

10.0 10

Having used various international movers 5 times (New Zealand to Saudi Arabia, to Thailand to USA to China to Thailand) in assure you that this company is professional and takes care of your goods. Having paid for the last move myself I can also say that they are very competitive

Moving Service

Liz Stewart

10.0 10

Excellent service from start to finish. All items accounted for and I am beyond thrilled my terracotta warrior made it to the UK totally unscathed - along with everything else. I have to mention the exemplary friendliness & professional tailored services we received from Zio, Simon, Ken & the team at Relosmart. I had done extensive research in shipping companies prior to our move as our budget was tight & I chose Relosmart after inviting more than 7 companies to tender for our business, I was able to discuss with Zio all the nitty gritty bits of shipping and it's complexities (he happily connected with me on wechat), these included getting my shipping fapiao reimbursement in record time from our company, my specific crating needs, insurance, any import issues UK end. There was no subject this team could not advise me on and they really did seem to care. After my shipping was packed up & left the house It occured to me that evening I had not shipped some items in a cupboard we hadn't checked & I messaged Ken to explain my error, the following day Ken came to my home & personally packed the items I had forgotten at no extra cost to me - I was so appreciative & he explained that "it's all part of the service, that these things happen when large houses are being packed up so no worries" WOW I am recommending this company to everyone at Dulwich and the wider community in Shanghai. I have in the past received extremely bad service shipping goods with a larger well known company & was both anxious and adamant this time I was going to pick wisely. I am so glad I chose Relosmart I have not been disappointed. Thank you for taking the stress out of our move.

Moving Service

Haydee Bazazian

10.0 10

Moving Service

Andrew Vander Meulen

10.0 10

ReloSmart does as they advertise - door to door treatment with caring and hard working staff. Really appreciate their efforts and their level of clarity and honesty.

Moving Service

Karen Klumpp

10.0 10

THANK YOU SO MUCH FOR A WONDERFUL RELOCATION FOR OUR SALLY (DOG)! SHE WAS PICKED UP PROMPTLY BY TRACY WITH A SMILE! SALLY WAS SO WELL TAKEN CARE OF AND DELIVERED TO OUR VERY DOOR IN WUXI! I HAVE ALREADY RECOMMENDED YOUR COMPANY TO MORE FRIENDS & COLLEAGUES WHO ARE MOVING TO CHINA THIS YEAR. MANY THANKS!!!

Moving Service

Anne Drouet

9.866666666666667 10

I definitely recommend Relosmart. This was the smoothest shipping experience for us to date and we have moved around the world several times! We appreciated their expert knowledge regarding customs clearance and we managed to not part with our passports as a result. Many other colleagues who were also leaving were not given this option by other companies. Everything arrived undamaged and all staff were professional and friendly. Thank you, Relosmart!!

Moving Service

Peter Stolzenberg

8.9 10

over all people were good and packing was good; some training for some people at Shanghai is required as well as proper re-loading on the way to Germany; (no packing of heavy and light items without paper or plastic; bottoms up and light boxes were below heavy boxes; boxes were not stapled properly;

Moving Service

Monet Ferrari

9.866666666666667 10

My experience was very good! Relosmart made the process of moving less complicated and very smooth.

Moving Service

Matthias Kittler

10.0 10

Moving Service

Daryl Ho

10.0 10

Brillant. I was initially hesitant and was in the dark about using these guys because i've never used a relocation company. But i have to say this was a really really 2 thumbs up 5 star experience. Team in Shanghai and Zio (GM) was really accommodating and went above and beyond even when i suddenly had items i needed to add into my list. Stuff arrived in Singapore with no issues at all and the SG partner was great too! Fast, efficient, polite and most of all more knowledgeable than me. For a first time i would say it's brilliant. I would recommend anyone to use them and try them out. It's hard sometimes to trust reviews, but trust this one. Its been a good experience!

Moving Service

Guy Peemans

10.0 10

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Hans Owe Mars

8.299999999999999 10

Moving Service

N. Douglas

9.766666666666667 10

Efficient and comprehensive service from the first contact. The volume estimation was accurate and the packing team worked flawlessly. One of my friends recommended me this company and he was happy with everything as well.

Moving Service

N. Stapler

10.0 10

Great service from the start. I was contacted by several companies but I was happy I choose Relosmart. Everything was packed very carefully, timelines were accurate and nothing was damaged upon delivery. Would use them again given the opportunity.

Moving Service

Sharon Atherton

10.0 10

Relosmart took care of everything involved in moving my little dog from Shanghai to UK from start to finish, we didn't have to worry about a thing and our baby arrived in the UK on time and in excellent condition. I really don't think we could have moved her without the help and step by step support from Zio at the Shanghai office.

Moving Service

Oliver Grimm

9.65 10

Moving Service

Martin Baumann

8.983333333333333 10

Less than two months door-to-door was a fine achievement, made possible by Relosmart being on the ball and offering us space in a groupage container. 4m3 were packed in half a day and re-emerged at the other end in perfect shape. Communication was excellent at both ends, prompt, comprehensive and courteous. We've made several international moves, but couldn't ask for better and highly recommend this company.

Moving Service

Emi Vega

10.0 10

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Felipe Hernandez

10.0 10

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Charlize Seymour

10.0 10

Very professional team, from planning to packing to delivery, very happy and dfinitely will use your service again soon!

Moving Service

sarah Leggett

10.0 10

Excellent, friendly, efficient + professional service. Impressed by the knowledge of packers as well as office personnel regarding what could or couldn't be taken. Very prompt response to emailed questions. All team members - office + crew - polite, helpful, courteous + would highly recommend Relosmart. They would be my first choice for my next move.

Moving Service

Frieda Campbell Peltier

10.0 10

Everything from start to finish was done professionally and excellenexcellently. My nervousness quickly disappeared as I began to communicate with this company and my.main contact.