Moving Service

Chris Jenkins

10.0 10

Moving was Relosmart was one of the best experiences I have had with a shipping company. All staff were professional and knowledgeable in their field and replied to answers to questions quickly. The move itself and handover to the company in Bangkok was seamless and paperwork was sent by email to aide the process and ensure the right paper work was in place ready for delivery. As stated in Shanghai there was a limited import fee to pay before the shipment was released and the handling staff in Bangkok Boonma Inbound were efficient in unpacking our belongings. Altogether a fantastic experience and no breakages amongst the entire 10 cubic metres.

Moving Service

Lars Janson

10.0 10

ReloSmart (Shanghai) was an amazing moving company with outstanding people and service. Give fast clear answer on all questions that come up under the time. If I should move again I will for sure use them again. Family Janson when we moved back to Sweden June/July 2018.

Moving Service

Jethro Cramp

10.0 10

Relosmart were really easy to deal with. Very efficient. Always had good advice which helped us save money. Strongly recommend them.

Moving Service

Francesco Mura

8.566666666666666 10

Moving Service

Jennifer Weinman

10.0 10

We moved our apartment and our dog with Relosmart. Both experiences were exceptional, and would not hesitate to use them again. Our reps were communicative, clear with instructions and delivered as promise. Our dog arrived separately from us and was very well taken care of the entire time. Items arrived about six weeks after departure and were in tact. Very smooth and again, would recommend them for an outstanding moving experience.

Moving Service

Yvonne Brown

9.916666666666666 10

Always prompt to reply and very willing to help at all times. Very polite throughout .Thank you

Moving Service

David Porritt

10.0 10

Relosmart - from the first minute to the last were outstanding. A truly excellent experience. Highly recommended. A great pre move service, and wonderful after sales excellence. Don't bother with anyone else. These guys are the best.

Moving Service

Keith Collins

9.35 10

Relosmart offered an excellent service for our move from China to the Middle East. Their communication was good and packing service efficient. They offered free storage in China which proved very useful as we were unable to ship our belongings for 3 months. Good service, good price affordable and good insurance cover.

Moving Service

Damian & Georgina

10.0 10

The service was great, right from the quote to the delivery. We were a bit concerned with shipping to Jeddah, but everything went really smoothly. Packing day was very easy and the co-ordinator was very helpful. Relosmarts partners this end were very good too and kept us informed of the progress of processing our shipping. On the day of delivery, the guys arrived a few minutes early which was great. Everything arrived in 1 piece! We would definitely recommend Relo-smart. We also had a shipment to the UK and that went smoothly too. We found that the partner company in UK was not as efficient as the company in Jeddah, but we would still highly recommend.

Moving Service

Janine Griffiths

10.0 10

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Sarah Prashad

10.0 10

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Som Pierre Emmanuel

10.0 10

Moving Service

Lyn Stanley

9.416666666666666 10

Moving Service

Daniel Custers

10.0 10

Zio and Simon where of great assistance, always very fast on their replies and the moving company that they arranged in the Netherlands was as helpful as they where. Would recommend using relosmart!

Moving Service

Emily Morgan

9.416666666666666 10

I would recommend Relosmart. They fulfilled my expectations in every way :) Thank you Relosmart! Emily

Moving Service

Elliot Scrivener

9.377777777777778 10

All in all a great experience using ReloSmart. From the initial contact through to the shipment arriving in HK, they provided an excellent and efficient service. Thank you!

Moving Service

David Anderson

9.433333333333334 10

Great service in both Shanghai and Taiwan. It took slightly less than 4 weeks door-to-door, but this was mainly due to the Chinese customs bureaucracy (in Taiwan it took less than one day). No missing or damaged items. The crews were very efficient and professional. Recommended.

Moving Service

Brett Winters

10.0 10

Having used various international movers 5 times (New Zealand to Saudi Arabia, to Thailand to USA to China to Thailand) in assure you that this company is professional and takes care of your goods. Having paid for the last move myself I can also say that they are very competitive

Moving Service

Liz Stewart

10.0 10

Excellent service from start to finish. All items accounted for and I am beyond thrilled my terracotta warrior made it to the UK totally unscathed - along with everything else. I have to mention the exemplary friendliness & professional tailored services we received from Zio, Simon, Ken & the team at Relosmart. I had done extensive research in shipping companies prior to our move as our budget was tight & I chose Relosmart after inviting more than 7 companies to tender for our business, I was able to discuss with Zio all the nitty gritty bits of shipping and it's complexities (he happily connected with me on wechat), these included getting my shipping fapiao reimbursement in record time from our company, my specific crating needs, insurance, any import issues UK end. There was no subject this team could not advise me on and they really did seem to care. After my shipping was packed up & left the house It occured to me that evening I had not shipped some items in a cupboard we hadn't checked & I messaged Ken to explain my error, the following day Ken came to my home & personally packed the items I had forgotten at no extra cost to me - I was so appreciative & he explained that "it's all part of the service, that these things happen when large houses are being packed up so no worries" WOW I am recommending this company to everyone at Dulwich and the wider community in Shanghai. I have in the past received extremely bad service shipping goods with a larger well known company & was both anxious and adamant this time I was going to pick wisely. I am so glad I chose Relosmart I have not been disappointed. Thank you for taking the stress out of our move.

Moving Service

Haydee Bazazian

10.0 10

Moving Service

Andrew Vander Meulen

10.0 10

ReloSmart does as they advertise - door to door treatment with caring and hard working staff. Really appreciate their efforts and their level of clarity and honesty.

Moving Service

Karen Klumpp

10.0 10

THANK YOU SO MUCH FOR A WONDERFUL RELOCATION FOR OUR SALLY (DOG)! SHE WAS PICKED UP PROMPTLY BY TRACY WITH A SMILE! SALLY WAS SO WELL TAKEN CARE OF AND DELIVERED TO OUR VERY DOOR IN WUXI! I HAVE ALREADY RECOMMENDED YOUR COMPANY TO MORE FRIENDS & COLLEAGUES WHO ARE MOVING TO CHINA THIS YEAR. MANY THANKS!!!

Moving Service

Anne Drouet

9.866666666666667 10

I definitely recommend Relosmart. This was the smoothest shipping experience for us to date and we have moved around the world several times! We appreciated their expert knowledge regarding customs clearance and we managed to not part with our passports as a result. Many other colleagues who were also leaving were not given this option by other companies. Everything arrived undamaged and all staff were professional and friendly. Thank you, Relosmart!!

Moving Service

Peter Stolzenberg

8.9 10

over all people were good and packing was good; some training for some people at Shanghai is required as well as proper re-loading on the way to Germany; (no packing of heavy and light items without paper or plastic; bottoms up and light boxes were below heavy boxes; boxes were not stapled properly;

Moving Service

Monet Ferrari

9.866666666666667 10

My experience was very good! Relosmart made the process of moving less complicated and very smooth.