Moving Service

Mr. Depner

9.475 10

We were pleasantly surprised this time, how friendly and fast everything was handled. We felt the crew was concerned with offering us the best possible options, giving us choices and being aware of consequences. Never experienced such a relaxing moving day!

Moving Service

Tony Modeste

10.0 10

Perfect

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Mr. Clewes

10.0 10

Everything arrived the way it was before it was packed without a single scratch. Very impressive. Your team in Fiji was superb too.

Moving Service

Ross

9.866666666666667 10

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Mr. von Fontane

10.0 10

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Josh Miller

10.0 10

From start to finish everything was smooth. All packed in 1 day while everyone else quoted for 2 days. That was amazing :) Will recommend Relosmart Movers Hong Kong to all my colleagues and friends.

Moving Service

Rory McIntyre

10.0 10

Relosmart Movers Hong Kong are the best! Excellent. Thank you!

Moving Service

Ms. Brandt

9.5 10

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Ms. Brendle

10.0 10

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Ms. Leung

8.666666666666666 10

I was delighted to receive the first quotation from Lars. Among all other quotations from other movers, Lars' email was the only one that I could understand because of the layman English used, while the others used a lot of very technical shipping terms that I didn't understand. The moving team on the packing day was extremely helpful. Ricky, the moving supervisor was very knowledgeable, efficient and friendly. I basically just walked through with him one time, and then sat back and watched. The only improvement area I can think of, is the transparency of overall operation flow and tracking. As this is my first time of international move, I would feel more secured if I have a overall picture of step by step process flow, especially where my actions are required. Such as when should I pay deposit, whether I would expect a confirmation call 1 or 2 days before the packing day, when should I make final payment, when can I receive insurance documents, when should I hand in the original documents etc, and also, how to track the shipment during the 2 months before delivery. It would largely reduced the uncertainties if I could have a process flow to reference to, instead of calling or emailing to ask for next step . Of course, the moving experience with ReloSmart so far has been excellent. I definitely will recommend ReloSmart to my friends in the future!

Moving Service

Ms. Dobson

9.75 10

This move was kept simple by the efficiency of Lars and his team. I would definitely recommend this company to others.

Moving Service

Mr. McGillivary

9.244444444444445 10

We first approached Lars on the recommendation of a colleague who moved back to NZ two years ago. A prompt response to my initial query was followed by quick responses at all times to our follow up questions and concerns. At all times throughout the process we were kept informed in advance. The packing crew were well presented, efficient and professional in their approach. My wife and I would have no hesitation in recommending Relosmart as a relocation company.

Moving Service

Mr. Zacharek

10.0 10

Very friendly staff, very quick, am very happy so far

Moving Service

Ms. Chung

9.0 10

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Ms Chu

10.0 10

Actually it was just today I told my friends to ask me when they are going to do an int'l move! I was telling them how incredibly polite & professional staff that I met in person (the moving team) and those I communicated via email were! I really appreciate how quickly all my questions were answered so promptly, and even when the moving staff was running late that morning in collecting the boxes, he called me to apologize!!! Now I know why you were highly recommended by a friend of mine. I will be doing the same! Now I am praying all my personal belongings will arrive in the destination. But the whole process from getting a quote to you picking up my boxes from my apt was smooth and a great experience!

Moving Service

Ms Lau

8.4 10

Moving Service

Ms. Davy

10.0 10

We were really happy with the team of movers all round. We had some v heavy items to be moved and everything was handled with great care. They were very time efficient and did not stop once they started. Very hard working, professional and approachable. Will use it again and highly recommend .

Moving Service

Mr. Garger

10.0 10

Great service, punctuality, friendliness and people! Have used used them before and will use them again.

Moving Service

Mr. Maasdorp

9.683333333333334 10

Excellent service from start to finish. Would highly recommend Relosmart for household removals. Great job.

Moving Service

Mr Shelton

10.0 10

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Mr. Yuen

10.0 10

Excellent and professional service.

Moving Service

Mr. Hui

9.333333333333334 10

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Ms. Ng

9.416666666666666 10

The moving consultant Stephane was really helpful and care about every detail of our previous/fragile items while preparing for the move. Ricky the lead moving crew and his team was so professional and efficient on actual moving days( we needed two days for our move as the wrapping and crating of our Lladro figurines and paintings required extra care). They’ve made our move in Hing Kong easy, smooth and hassle free. I hope the delivery and moving team in Singapore will be as professional and careful as the team in HK, and all our goods will be delivered to us in original condition as before the move.

Moving Service

Idris Sersoub

10.0 10

Very happy with them. I moved from HK to Europe and the service was impeccable. It was a first for me to have nearly 0 damage at all. Impressive.

Moving Service

Ms. Caves

10.0 10