Moving Service

Ms. Hambucher

10.0 10

everything arrived without any damage. We are super happy that despite the difficult shipping situation and no containers being available our goods arrived within the timelines that you promised. Appreciate the solution of rerouting the shipment. That's what we expect from a professional and experienced moving company. Stay healthy everyone.

Moving Service

Ms. Schueller

9.166666666666666 10

Really pleased with the overall experience. Especially the efficiency and professionalism from the moving crew. They were on time and friendly and did an amazing job packing my belongings.

Moving Service

Mr. Lee

8.416666666666666 10

Moving Service

Mr. Cheng

8.833333333333334 10

Moving Service

S. Calvert

9.833333333333334 10

Moving Service

P Leach

9.0 10

Moving Service

M. Lee

10.0 10

Generally, I liked the team and the service. A couple of observations: 1. Not enough coordination between the packing crew and the office/sales team. The packing crew had no idea they had to go to different locations for the pack up. They were great after I told them, and flexible, but they had no idea. The European team also didn't know what was agreed between the client and the service team in terms of their responsibilities, either. 2. Not enough coordination between HK and European team in terms of expectation setting. I was informed only weeks after the fact that the European mover would hold my goods for 2-3 weeks AFTER the container cleared customs and immigration. This was told me as a "matter of fact" with no explanations. I was a little disappointed with the service on the European side. The HK team was responsive and transparent.

Moving Service

T Shaw

10.0 10

Our current status: waiting for available Shared Container before actual shipment to USA.

Moving Service

P Leung

10.0 10

The moving crew assist to pack the remaining stuff and everything is packed carefully. They have checked several times to ensure no missing items left behind. The coordinator is helpful in preparing the TOR application.

Moving Service

M M Kuen

9.625 10

Moving Service

G. Goulding

10.0 10

Very easy and focused, thanks.

Moving Service

P Stanley

9.583333333333334 10

Overall a very positive experience. Not yet sure when my shipment will arrive at my destination address, but apart from that, no complaints. Happy to recommend this company to my friends and family.

Moving Service

J Lau

10.0 10

Overall you guys provide excellent service!

Moving Service

D Nelson

9.633333333333333 10

Moving Service

Amanda

10.0 10

Moving Service

T Chiba

9.0 10

Moving Service

Ms. K Bouchafa

6.625 10

Not able to fully provide my experience since my move is not completed, yet I have no delivery schedule information despite my requests. The follow up and communication is very slow. The movers were fast and friendly but I have a doubt about the package and protection of my belongings as they just threw away everything in the boxes .. I’ll await for the goods to be delivered

Moving Service

Ms. Wong LP

9.25 10

Moving crew is great 👍🏼 efficiency & friendly. It has taken about 3.5 hours to complete my move in total 70 cartons. Right now, I’m waiting for the final payment receipt & shipment details from the moving co-ordinator. Yet to have any comments about local delivery team, that will be few months later with storage facilities in UK. Would recommend Relosmart to anyone who wants the moving service. Thanks / Phyllis

Moving Service

Mr. Nip

6.416666666666667 10

A friendly and nice team but a proactive consultancy/co-ordination is highly appreciated. Looking forward to ship to the destination without delay and safely.

Moving Service

Ms. Schulte-Mattler

8.5 10

Moving Service

Mr. Van Niekerk

8.25 10

Moving Service

Ms. Schneider

8.083333333333334 10

Moving Service

Dr Hemmerling

10.0 10

Everything was just perfect and on time even during pandemic and lockdown! A big thank you!

Moving Service

Dr Hemmerling

10.0 10

I cannot believe how smooth this intercontinental move went in the middle of the COVID-19 pandemic. It was quick (despite lockdowns), professional and efficient. All my personal effects arrived the way they were packed! Many thanks to the entire team!

Moving Service

N Aoukar

10.0 10

I’ve used Relosmart for international shipping twice in the past and due to their reliability and efficiency, I am using them a third time. I highly recommend them and have never had any problems with delivery of my shipments. I know that if there are any problems, they will be dealt with as I trust their professional standards.