Moving Service

P. Holthuizen

10.0 10

Dealing with Relosmart, and Lars in particular, have been a very refreshing experience. Service was prompt, honest and very reasonably priced. I can only recommend them if you are moving countries, they will make a difficult time much, much easier.

Moving Service

Ms. Ip

8.333333333333334 10

Moving Service

Rachel

7.833333333333333 10

Our move consultant, Joseph, was very helpful and efficient, prompt calls for the onsite quotation/ box delivery. Moving team done a great job, our stuffs are all packed nicely and securely, big thanks to Tony and Wai for the great work! However the delivery to Malaysia wasn’t as pleasant, we got to email back and forth to the Malaysia agent for the shipment process and delivery day, delivery team is not professional, they brought zero tools during the delivery and said no idea assemble service has to be provided. We called to clarify the used boxes pick up arrangement with Relosmart Hk, however, one of their staff is being extremely rude, insist to end the call conversation and hang up my call when I’m still trying to clarify the arrangement, very rude. Glad that I get to speak to Joseph and clarified the service scope eventually. Would be a pleasant move if my call didn’t get hang up rudely.

Moving Service

P. Odile

10.0 10

Moving Service

j. Marsman & C. Neil

9.933333333333334 10

They struggled to put our bed back together. It still feels a bit wrong. Other than that, everything was perfect.

Moving Service

Suman Sachdev

10.0 10

From my first phone call to Stephane Phaseuth, this company made my packing/moving experience pretty painless. Stephane was so helpful with answering all my queries and the supervisor of the moving crew was very polite, efficient and knowledgable. Thank you! I have already recommended this company to many of my friends.

Moving Service

Mr. Fioravanti

10.0 10

Staff very professional and good organization I will recommended the company Well done guys Regards Andrea

Moving Service

J. Rogers

10.0 10

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Merrill

10.0 10

We've used Relosmart twice now and found them to be good with communication, reliability and flexibility. Great coordinators and overall service!

Moving Service

R. Rodriguez

10.0 10

Everything went very smooth. It was performed very organised. The movers had good attitude and were friendly. Easy to talk with. Everything was perfect

Moving Service

Briscombe

10.0 10

From our first contact with Lars, our whole experience has gone smoothly. The team on the HK side were all fantastic... we just hope it goes as perfectly on the receiving end in Barcelona!

Moving Service

J Briscombe

10.0 10

Excellent service for our move from Hong Kong to Barcelona. Very polite, diligent and careful packing staff. Highly recommended.

Moving Service

Ms. Yang

10.0 10

I was a bit scary because it was my first moving through a company. But Stephan was very helpful and friendly in his mails and in real (+ he speaks french). The team was perfect and I will recommend!! Thank you~

Moving Service

Mr. Depner

9.475 10

We were pleasantly surprised this time, how friendly and fast everything was handled. We felt the crew was concerned with offering us the best possible options, giving us choices and being aware of consequences. Never experienced such a relaxing moving day!

Moving Service

Tony Modeste

10.0 10

Perfect

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Mr. Clewes

10.0 10

Everything arrived the way it was before it was packed without a single scratch. Very impressive. Your team in Fiji was superb too.

Moving Service

Ross

9.866666666666667 10

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Mr. von Fontane

10.0 10

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Josh Miller

10.0 10

From start to finish everything was smooth. All packed in 1 day while everyone else quoted for 2 days. That was amazing :) Will recommend Relosmart Movers Hong Kong to all my colleagues and friends.

Moving Service

Rory McIntyre

10.0 10

Relosmart Movers Hong Kong are the best! Excellent. Thank you!

Moving Service

Ms. Brandt

9.5 10

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Ms. Brendle

10.0 10

Moving Service

Ms. Leung

8.666666666666666 10

I was delighted to receive the first quotation from Lars. Among all other quotations from other movers, Lars' email was the only one that I could understand because of the layman English used, while the others used a lot of very technical shipping terms that I didn't understand. The moving team on the packing day was extremely helpful. Ricky, the moving supervisor was very knowledgeable, efficient and friendly. I basically just walked through with him one time, and then sat back and watched. The only improvement area I can think of, is the transparency of overall operation flow and tracking. As this is my first time of international move, I would feel more secured if I have a overall picture of step by step process flow, especially where my actions are required. Such as when should I pay deposit, whether I would expect a confirmation call 1 or 2 days before the packing day, when should I make final payment, when can I receive insurance documents, when should I hand in the original documents etc, and also, how to track the shipment during the 2 months before delivery. It would largely reduced the uncertainties if I could have a process flow to reference to, instead of calling or emailing to ask for next step . Of course, the moving experience with ReloSmart so far has been excellent. I definitely will recommend ReloSmart to my friends in the future!

Moving Service

Ms. Dobson

9.75 10

This move was kept simple by the efficiency of Lars and his team. I would definitely recommend this company to others.

Moving Service

Mr. McGillivary

9.244444444444445 10

We first approached Lars on the recommendation of a colleague who moved back to NZ two years ago. A prompt response to my initial query was followed by quick responses at all times to our follow up questions and concerns. At all times throughout the process we were kept informed in advance. The packing crew were well presented, efficient and professional in their approach. My wife and I would have no hesitation in recommending Relosmart as a relocation company.