Moving Service

Mr. Stackpool

10.0 10

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Mr. Bioul

8.625 10

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S. Clempson

10.0 10

Thank you, the move went well....I had my doubts about bringing a 40' high cube container into Battersea. However the driver managed to get it as close as Surrey lane and was willing to give Bridge Lane a go... however it was decided a few wing mirrors might be sacrificed in the process! The team unloaded the 260!!?? boxes swiftly and cheerfully. A testament to Relosmart's excellent packing team that there was minimal breakages (a glass vase, and a lamp attachment only). One suggestion is to insert wheels in the casing for the piano as a baby grand is so heavy that 5 men struggle to lift it even half an inch off the ground. It is a marvel of logistics that 6 weeks ago a Hong Kong family home's contents was picked up and moved to London..where we are busy finding new surfaces to cover and cupboards to fill, until the next move!

Moving Service

Mr. Marchetti

8.75 10

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Mr. Vierhock

10.0 10

Moving Service

Ms. Chau

7.783333333333334 10

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Mr. Thomson

9.666666666666666 10

I sought quotations from five companies and was not necessarily going to select the cheapest. However I was impressed by the professionalism shown by all the Relosmart staff with whom I had contact, and their estimate was the cheapest - the estimated volume was less than the others, as was the price per cubic foot. After packing (and confirmed by my own calibrated eyeball) the volume was spot on, and therefore the price. Everything at the HK end seems to have been handled extremely well, however this is a game of two halves, and it remains to be seen how their partners at the Spanish end perform...

Moving Service

Mr. Hyland

9.25 10

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Mr. Davis

10.0 10

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Mr. Woods

9.866666666666667 10

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Ms. Suwito

10.0 10

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Mr. Burden

10.0 10

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Ms. He

9.916666666666666 10

Very professional, friendly and efficient!!

Moving Service

Ms. Jensen

10.0 10

Amazing, will recomend to friends for sure. You made it so easy for us. Huge thank you

Moving Service

Mr. So

8.833333333333334 10

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Mr. Dialdas

10.0 10

Moving Service

KC

6.183333333333334 10

There are several things that made the move a dissatisfactory experience. 1. the packing crew was efficient, professional and polite, however, the way some of my kitchenware was packed was not very well thought through. One of my most expensive big bowls that I bought in a pottery gallery was wrapped only in paper and stood sideways, with heavy plates stacked on top. Inevitably, the bowl was broken during the shipment, and when I raised the issue with the move coordinator, there was no apology, no explanation. All that I got was: here is the insurance form, fill it and claim your money back. Most of the times, it's not the money that matters, but the sentimental value of the pieces that we own. The move coordinator didn't seem to care at all about that, which was infuriating. 2. when the shipment was delivered, two boxes were missing (one box of books and one box of pictures), it took a lot of deliberation, complaining, negotiating, before the moving company in New York City "found" the missing boxes. The pictures, again, were of a lot of sentimental value and were irreplaceable. Needless to say, the initial loss caused me a few sleepless nights.

Moving Service

Mr. Bo

9.666666666666666 10

From the survey to the pick up, everyone involved in the process was professional and efficient. Lars was very responsive to all my questions. Glad to have made the choice of moving with ReloSmart. Hopefully I can have the same expectation and experience at the destination site. And no surprises! Thanks.

Moving Service

Mr. Smith

10.0 10

The team were amazingly helpful. They usually got back to us within the hour on all our odd little queries. We never felt like we were bugging them. They were supremely knowledgeable and we just felt so comfortable. And all for a great price (important, always!!!).

Moving Service

Josh Miller

10.0 10

Excellent service (again). My boat was supposed to go to Bilbao but we changed our mind in the middle of the move. Relosmart managed to reroute to Mauritius and delivered in time for my birthday (nice !).

Moving Service

Ms. Chen

7.716666666666666 10

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Mr. Chan

10.0 10

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Ms. Mason

10.0 10

Thank you so much. Everyone I dealt with was great and very friendly. You guys are a good price and people like me (a teacher) who pay for their shipments themselves appreciate that.

Moving Service

U. Haas

10.0 10

I have never posted a online review before but the experience I had a few days ago with Relosmart should be shared. Initially, it should be noted I'm a tough customer by anyone's perspective. I have high expectations, read through everything I'm asked to sign and look for the best value in most situations. ReloSmart exceeded all of my expectations. We had a visit from a representative who outlined the services at every step of the way. It was done in the timing they promised. There were no issues, problems, breakages or hiccups. The price was the price was the price. Just like they promise. I would highly recommend Relosmart for all moves. I would never try another. Highly recommended.

Moving Service

Mr. Lemeunier

10.0 10

Very professional team, efficient and careful packing, friendly movers. Would definitely recommend the service.