Dear Mr. Richot,
Thanks for reviewing our services online.
I’m sorry for the lack of communication on the French side due to peak season of deliveries in France. We will make sure to improve this in the future.
I’m glad that your goods have been delivered within 8 weeks from Door-to-Door and without any damages.
Feel free to contact us if any moving needs in the future.
Vincent, Branch Manager
Good afternoon Danny,
I’m sorry for the minor damages that occurred during the transportation of your goods to Shanghai.
I know that you encounter unusual delay in the refund of your claim by our insurance partner.
I can confirm the refund has been done on Aug. 18th
Once again, sorry for the inconvenience.
Do not hesitate to contact me if you have any further queries.
Vincent, Branch Manager, Links Guangzhou