Review of ITO Mobeltransport GmbH in Bremen , Germany by , 08 Nov 2017, 06:13
STAY AWAY FROM THIS COMPANY!
We moved in August from Dallas, Texas to Switzerland. This was our 3rd time using ITO, I'm working for an international Company. As always we paid to get our goods packed. Three men arrived, started packing and one of them at lunch time told us to go and have lunch saying "go for lunch mam, don't worry we will not take anything from you, you can trust us". We went for lunch and then picked up our kiddos (2 hours). We had 199 boxes in the inventory and when the container arrived to Switzerland we signed for the 199 boxes. 199 boxes where delivered. When we were unpacking our ''Kitchen boxes'' we noticed that we were missing our global knives collection, then start looking for pans and pots (Eva trio) and they were also missing.Then within a few days started noticing more and more goods missing. We notificad straight away to Thomas (El Paso) and Cristina (Hamburg) they were useless, Thomas told us to contact our insurance (for what? is their company who is hiring thieves) They both were sharp and Cristina even told us "You signed for 199 boxes" and we can't do anything else.
They stole (men who packed) 2 boxes from us, they were very clever because they didn't put those boxes in the inventory, they put our boxes with high value goods in their truck.
They don't care after you paid, those men are profesional thieves and ITO is protecting them. I'm wondering how many boxes that they pack get loss?
I will NEVER use this company again.