Review of EOS Move Management GmbH & Co. KG in Darmstadt, Germany by Niels W, 28 Dec 2020, 02:24
We moved, as stated from the Southwest corner of Germany to Denmark in the middle of December, and the Corona pandemic.
Throughout the process Mr. Joachim Seifert was a wonderful and most helpful resource. We only lived in Germany for three years, so our command of the language was limited, but that was not a problem as English was accommodated as well.
There were two teams of movers, one came to set up the outdoor lift used to get our items from our apartment to the street level, they came a shorter distance and were there exactly at the promised time. The other team that came with the actual moving van were late. They came further and cited issues with traffic, which is understandable.
The four moving professionals went to work and in about 8 hours they had our 130 square meter apartment, as well as a sizeable basement storage, neatly packed in appropriate packing materials, brought down the lift, and placed in the moving van.
All four were extremely professional and friendly throughout the entire process.
Our goods were being met in Denmark by our son, and the shipment were delayed due to back up at the ferry terminal.
We had an agreement with the movers that they would contact our son no less than two hours before arriving at the destination to assure he had enough time to get there himself. The tentative arrival was set for Thursday at noon, so he went there without having been notified by the movers, as he already was out. When he didn't hear from the movers by 14:00 (2PM) he called my and I called Mr. Seifert who, as always, answered the phone told me that he would follow up with dispatch and get back to me.
A few minutes later both our son and I received an email from Mr. Seifert with an update and our son received a phone call from the moving team and set up a time to meet.
All in all, we highly recommend EOS for all your moving needs. Both when things went according to plan, and when there was delays due to ferries and perhaps the pandemic, all agreements were honored, communication was great, and we felt treated with expertise, professionalism, patience and kindness.
You have not explored all your moving options until you have spoken with EOS!