Moving Service

1.0 10

I took the cheap option and used Eagle movers to move from Thailand to UAE. It was a huge mistake; yes, everything arrived but took 4+ months (Shared container). Like many of the negative reviews on Eagle, i had a very similar bad experience. The main issue was the communication. Don't be tricked by the good communication leading up to payment, as soon as you pay the communication stops, no reply to emails, no way of contacting them or getting anyone to speak to you. You are left in the dark, hoping your package will arrive. It’s quite obvious the owner hides behind an alias through the emails. Expect an increase in your original quotation due to 'shipping price increases' although no solid justification to back this up.

Moving Service

conrad

1.0 10

I took the cheap option and used Eagle movers to move from Thailand to UAE. It was a huge mistake; yes, everything arrived but took 4+ months (Shared container). Like many of the negative reviews on Eagle, i had a very similar bad experience. The main issue was the communication. Don't be tricked by the good communication leading up to payment, as soon as you pay the communication stops, no reply to emails, no way of contacting them or getting anyone to speak to you. You are left in the dark, hoping your package will arrive. It’s quite obvious the owner hides behind an alias through the emails. Expect an increase in your original quotation due to 'shipping price increases' although no solid justification to back this up.

Moving Service

1.0 10

If you use Eagle Movers you can expect two things: 1. The quoted price will not be the final price; and 2. An almost total absence of communication (unless, ironically, it’s associated with #1 and asking for more money or replying to bad reviews) Seriously, check the reviews and you can see a very distinct pattern forming. They have a reputation for coming in with a low quote to secure the contract and then increasing with ‘extra fees’—in my case once they had our belongings and it was too late to turn back. Their only advantage over the larger moving Co’s is the price they offer however that’s almost completely negated by #1 above and even if the final price is still the same or even marginally cheaper than others this is negated by the incalculable value of lack of stress in dealing with a more reputable firm. In summary, DO NOT use this company, believe me that you will regret it. If you think you will save money by using them you won’t, it will end up costing about the same as a larger more reputable firm, and anything you do save will not be worth the stress of dealing with these people. Honestly the single worst customer experience of my life.

Moving Service

Ant

1.0 10

If you use Eagle Movers you can expect two things: 1. The quoted price will not be the final price; and 2. An almost total absence of communication (unless, ironically, it’s associated with #1 and asking for more money or replying to bad reviews) Seriously, check the reviews and you can see a very distinct pattern forming. They have a reputation for coming in with a low quote to secure the contract and then increasing with ‘extra fees’—in my case once they had our belongings and it was too late to turn back. Their only advantage over the larger moving Co’s is the price they offer however that’s almost completely negated by #1 above and even if the final price is still the same or even marginally cheaper than others this is negated by the incalculable value of lack of stress in dealing with a more reputable firm. In summary, DO NOT use this company, believe me that you will regret it. If you think you will save money by using them you won’t, it will end up costing about the same as a larger more reputable firm, and anything you do save will not be worth the stress of dealing with these people. Honestly the single worst customer experience of my life.

Moving Service

Annalise Poco

1.0 10

They told me they "went out of business", took my money (and items), and made me pay for a different company. It took over a year and 4 months to get my items. Also, this company REFUSES to answer emails and will not use a form of communication reliable for international clients (like Line or Whatsapp) as they "would not get any rest" if costumers could actually contact them. I've been waiting to write this review out of fear of potential retaliation, but now that I finally have my things. . . . DO NOT USE THIS COMPANY IF YOU VALUE YOUR ITEMS, MONEY, AND SANITY. As for the "staff" at Eagle, you are ALL liars and crooks. Get a real job and stop scamming people.

Moving Service

2.3333333333333335 10

They ended up charging us 3 times the initial quotation, after not agreeing to pay they would not release our stuff if not paid for absurd storage fees, claimed that customs held art items that their company was supposed to make paperwork for,they never sent us these art items of great value. After an immensely late delivery where all of the carriage and delivery charges where paid by us when Eagle Movers had promised "door to door" our items arrived in horrible condition with most of it damaged and broken, at least half of our fragile items were destroyed by their non professional packing and way of stacking into wooden crates (using TV as a top for packing and mirror as a corner), worst of all experiences in Thailand. The manager is literally the rudest manager I have ever talked to, no need to waste your time, money and energy here. Shame

Moving Service

James Quinn

3.1 10

Quoted low price to get the job, then doubled the price once just prior to shipping. Awful experience - stick with the big reputable boys.

Moving Service

Brady Dollard

5.8 10

I'm posting a review here similar to one I posted back in July/August of 2017 as I was so dis-satisfied with the experience that I want to ensure no one else ever has to deal with this company. Somehow my review was removed from the site and I believe Michael Jensen did something to get it pulled down as when I first wrote it he requested multiple times that I take it down and even left me with a threat of : "Don't forget I moved you." Using Eagle Movers was a huge mistake that caused me stress, anxiety and anger throughout the entire process. The process got off to a bad start when we did not have enough money in our Thai bank account (as we had closed it out when we moved) to pay the invoice. I followed up with Michael for weeks asking if I could pay through paypal or using a credit card and he wouldn't allow it. I am assuming it is because he knew about the terrible service he provides and wanted to make sure he had cash in hand. So, we eventually paid about 2 weeks later and this would haunt us for the whole time we waited for our belongings which ended up being a total of 3 months. We were originally told it would take one month. So, you can imagine the frustration of not having your things for 3 months when living in a new country. He told us that because we were delayed in paying we had been bumped to the back of the que, then he told us our stuff was held up by Thai customs demanding bribes, and then lied to us about when the stuff was actually cleared and shipped from Thailand. We understand that in Thailand these things can happen, but there was no communication from Michael through the process unless we repeatedly emailed and called him for answers. When we did get in touch with him he was rude and dismissive and eventually became totally inappropriate. Our stuff finally arrived, and I am just glad it is here and I don't have to deal with them anymore. Additionally, when I was sent the last invoice it had "White Swan" as the company, so I think that this company is linked to that one. The people reviewing White Swan mention a guy named Frank Nelson who sounds exactly like Michael Jensen in his belligerent language. (https://www.mymovingreviews.com/movers/white-swan-relocation-company-6225). When I confronted Michael about this he told me that Frank Nelson was not him and actually that Frank Nelson was dead (the absurdity is difficult to get over). Meanwhile, people are continuing to post about White Swan and the treatment they are getting from Frank Nelson. This guy (Michael) wrote emails saying that I couldn't speak English and that I sounded drunk all while cursing and using abusive broken English. Do yourself a favor and steer clear! Even if this is the cheapest quote you get it will not be worth it. As an update, the company is now threatening legal action against me for this review - which I will reiterate reflects my experience with the company and my opinion and theory based on that experience.