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Relosmart (Hong Kong)

5
Based on 350 reviews
350 9.6 10 0
97.0
Move
Consultant
97.0
Moving
Crew
94.0
Move
Co-ordinator
96.0
Overall
Experience
Website
Office
+852 2561 3030
Address
7C, Fu Hop Factory Building, 209 & 211 Wai Yip Street Kowloon Hong Kong Hong Kong
Contact this company
Faim
Thumb-up 336 users will use this mover again.
Reviews

Pokfulam to Zupthen, Netherlands

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Hambucher, 07 Sep 2021, 15:07
Moving Service
10.0 10
everything arrived without any damage. We are super happy that despite the difficult shipping situation and no containers being available our goods arrived within the timelines that you promised. Appreciate the solution of rerouting the shipment. That's what we expect from a professional and experienced moving company. Stay healthy everyone.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Shipment from Hong Kong to Florida

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Schueller, 24 Aug 2021, 08:06
Moving Service
9.166666666666666 10
Really pleased with the overall experience. Especially the efficiency and professionalism from the moving crew. They were on time and friendly and did an amazing job packing my belongings.
Move Consultant
9.0
Moving Crew
10.0
Move Co-ordinator
8.5
Overall Experience
9.2
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HK - Sydney 2nd shipment

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Lee, 23 Aug 2021, 13:45
Moving Service
8.416666666666666 10
Move Consultant
9.5
Moving Crew
10.0
Move Co-ordinator
5.8
Overall Experience
8.4
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My move fm HK to UK

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Cheng, 18 Aug 2021, 16:11
Moving Service
8.833333333333334 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
6.5
Overall Experience
8.8
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Our HK to UK relocation

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by S Calvert, 16 Jul 2021, 15:31
Moving Service
9.833333333333334 10
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
9.5
Overall Experience
9.8
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My move from HK to Toronto

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by P Leach, 02 Jun 2021, 06:26
Moving Service
9.0 10
Move Consultant
9.0
Moving Crew
9.0
Move Co-ordinator
9.0
Overall Experience
9.0
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Hong Kong to Germany

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Lee, 28 May 2021, 23:24
Moving Service
10.0 10
Generally, I liked the team and the service. A couple of observations: 1. Not enough coordination between the packing crew and the office/sales team. The packing crew had no idea they had to go to different locations for the pack up. They were great after I told them, and flexible, but they had no idea. The European team also didn't know what was agreed between the client and the service team in terms of their responsibilities, either. 2. Not enough coordination between HK and European team in terms of expectation setting. I was informed only weeks after the fact that the European mover would hold my goods for 2-3 weeks AFTER the container cleared customs and immigration. This was told me as a "matter of fact" with no explanations. I was a little disappointed with the service on the European side. The HK team was responsive and transparent.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Hong Kong to Philadelphia, PA, USA

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by T Shaw, 24 May 2021, 23:57
Moving Service
10.0 10
Our current status: waiting for available Shared Container before actual shipment to USA.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Hong Kong to Warrington

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by P Leung, 22 May 2021, 16:30
Moving Service
10.0 10
The moving crew assist to pack the remaining stuff and everything is packed carefully. They have checked several times to ensure no missing items left behind. The coordinator is helpful in preparing the TOR application.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Hong Kong to Bournemonth

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M M Kuen, 17 May 2021, 23:39
Moving Service
9.625 10
Move Consultant
9.3
Moving Crew
10.0
Overall Experience
9.6
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My move from Hong Kong to Stockholm and London

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by G Goulding, 17 May 2021, 15:44
Moving Service
10.0 10
Very easy and focused, thanks.
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Removals to Portugal

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by P Stanley, 17 May 2021, 14:27
Moving Service
9.583333333333334 10
Overall a very positive experience. Not yet sure when my shipment will arrive at my destination address, but apart from that, no complaints. Happy to recommend this company to my friends and family.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
8.8
Overall Experience
9.6
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My move from Hond Kong to UK

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by J Lau, 12 May 2021, 13:02
Moving Service
10.0 10
Overall you guys provide excellent service!
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Move from HK to UK

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by D Nelson, 12 May 2021, 12:48
Moving Service
9.633333333333333 10
Move Consultant
9.8
Moving Crew
9.4
Move Co-ordinator
9.8
Overall Experience
9.6
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My move from Hong Kong to UK

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by , 16 Apr 2021, 19:19
Moving Service
10.0 10
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Hong Kong to Brisbane

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by T Chiba, 11 Apr 2021, 15:37
Moving Service
9.0 10
Move Consultant
9.0
Moving Crew
9.0
Move Co-ordinator
9.0
Overall Experience
9.0
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Hong Kong to Paris

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M K Bouchafa, 10 Feb 2021, 06:50
Moving Service
6.625 10
Not able to fully provide my experience since my move is not completed, yet I have no delivery schedule information despite my requests. The follow up and communication is very slow. The movers were fast and friendly but I have a doubt about the package and protection of my belongings as they just threw away everything in the boxes .. I’ll await for the goods to be delivered
Moving Crew
8.0
Move Co-ordinator
5.3
Overall Experience
6.6
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4
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My move from HK to London

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M W Lp, 03 Feb 2021, 14:51
Moving Service
9.25 10
Moving crew is great 👍🏼 efficiency & friendly. It has taken about 3.5 hours to complete my move in total 70 cartons. Right now, I’m waiting for the final payment receipt & shipment details from the moving co-ordinator. Yet to have any comments about local delivery team, that will be few months later with storage facilities in UK. Would recommend Relosmart to anyone who wants the moving service. Thanks / Phyllis
Moving Crew
10.0
Move Co-ordinator
8.5
Overall Experience
9.3
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My move from Hong Kong to UK

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Nip, 22 Jan 2021, 00:00
Moving Service
6.416666666666667 10
A friendly and nice team but a proactive consultancy/co-ordination is highly appreciated. Looking forward to ship to the destination without delay and safely.
Move Consultant
6.0
Moving Crew
8.0
Move Co-ordinator
5.3
Overall Experience
6.4
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4
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My move from Hong Kong to The Netherlands

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Schulte Mattler, 19 Jan 2021, 19:26
Moving Service
8.5 10
Moving Crew
10.0
Move Co-ordinator
7.0
Overall Experience
8.5
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Hong Kong to Auckland

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M V Niekerk, 19 Jan 2021, 13:33
Moving Service
8.25 10
Move Consultant
7.8
Moving Crew
9.0
Move Co-ordinator
8.0
Overall Experience
8.3
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Moving Piano from Hongkong to Germany

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by M Schneider, 11 Jan 2021, 15:02
Moving Service
8.083333333333334 10
Move Consultant
8.3
Moving Crew
8.0
Move Co-ordinator
8.0
Overall Experience
8.1
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Move to PTY

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by D Hemmerling, 05 Jan 2021, 19:09
Moving Service
10.0 10
Everything was just perfect and on time even during pandemic and lockdown! A big thank you!
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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My move from Vienna to Panama

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by D Hemmerling, 31 Dec 2020, 08:34
Moving Service
10.0 10
I cannot believe how smooth this intercontinental move went in the middle of the COVID-19 pandemic. It was quick (despite lockdowns), professional and efficient. All my personal effects arrived the way they were packed! Many thanks to the entire team!
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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Moving from Hong Kong to Adelaide

Review of Relosmart (Hong Kong) in Hong Kong, Hong Kong by N Aoukar, 30 Nov 2020, 08:38
Moving Service
10.0 10
I’ve used Relosmart for international shipping twice in the past and due to their reliability and efficiency, I am using them a third time. I highly recommend them and have never had any problems with delivery of my shipments. I know that if there are any problems, they will be dealt with as I trust their professional standards.
Move Consultant
10.0
Moving Crew
10.0
Move Co-ordinator
10.0
Overall Experience
10.0
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