In today’s digital era, online reviews are now vital to the success of any business looking to increase their business via the digital space.
With nearly 90% of consumers saying they will only consider purchasing a product or service from a business if they have online reviews with an average rating of 3 stars or more, businesses can no longer afford to ignore the importance of building an arsenal of online reviews for brand presence and reputation.
Responding well to these online reviews is also vital in helping you build a positive online presence.