Research shows that the general response rates for online customer satisfaction surveys can range between 15% to 30%. Our highest response rate achieved on MoveAide so far is 45%.
So how did they do it? How can you increase the response rates on your review invites?
Following are 4 tips to help you increase your online customer feedback response rates:
The world has changed… for a while now.
With over 3 billion Internet users, marketing and reaching out to people who are looking to relocate is no longer about broadcasting the same message to a mass of people and hoping that something sticks.
How do you rise above all that noise on the Internet and be where your potential customers are looking?